Facility Management Agreement Draft: What You Need to Know

Facility management agreements are crucial documents that outline the responsibilities of a facility manager. These agreements typically cover a wide range of services, from maintenance and repairs to security and safety.

If you`re in charge of drafting a facility management agreement, it`s important to ensure that it includes all the necessary information and meets the needs of both parties involved. Here are some key elements to consider when drafting a facility management agreement.

Scope of Work

One of the most important aspects of a facility management agreement is the scope of work. This section should clearly outline the services that will be provided by the facility manager. It`s essential to be as specific as possible to avoid any misunderstandings later on.

The scope of work should include details such as:

– Maintenance and repairs: What kind of maintenance and repair services will be provided? Will it cover HVAC systems, electrical, plumbing, or other areas?

– Cleaning: What kind of cleaning services will be provided? Will it include daily cleaning, deep cleaning, and other specialized services?

– Security: What kind of security services will be provided? Will it include monitoring of CCTV cameras, physical security, and other measures?

– Health and safety: What measures will be taken to ensure compliance with health and safety regulations?

– Other services: Will the facility manager be responsible for any other services, such as landscaping or waste management?

Service Level Agreement

A service level agreement (SLA) is another crucial element of a facility management agreement. This section should outline the performance standards that the facility manager is expected to meet. It should include metrics for measuring performance, such as response times for maintenance requests and cleaning schedules.

The SLA should also include details such as:

– Penalties for non-performance: What happens if the facility manager fails to meet the performance standards set out in the SLA?

– Reporting: How often will the facility manager provide reports on their performance?

– Dispute resolution: What processes will be put in place to resolve any disputes that arise?

Term of the Agreement

The term of the agreement refers to the period of time that the facility management services will be provided. This section should include details on the start and end dates of the agreement, as well as any options for renewal or termination.

Fees and Payment Terms

The fees and payment terms section should outline the costs of the facility management services, as well as the payment terms. This section should include details such as:

– The basis for calculating fees: Will the fees be a fixed monthly amount or based on usage?

– Payment terms: When will payments be due, and what payment methods will be accepted?

– Late payment fees: What happens if payments are not made on time?

Insurance and Indemnification

The insurance and indemnification section should outline the insurance coverage that the facility manager is required to carry, as well as any indemnification provisions. This section should include details such as:

– Insurance coverage: What kind of insurance coverage is required, such as liability insurance and workers` compensation?

– Indemnification: How will each party indemnify the other for any losses or damages that result from the services provided?


A facility management agreement is an essential document that outlines the terms of the relationship between a facility manager and their client. By including the elements outlined above, you can create a comprehensive agreement that meets the needs of both parties and helps ensure a successful partnership. As a professional, I advise that you have a legal expert review your facility management agreement draft before finalizing it to ensure it meets all legal requirements.